Import Auto On Your Serpentine Belt

Posted May 15, 2012 10:00 AM



Today we’re going to be talking about serpentine belts for our Logan Utah customers. Let’s start by talking about the accessories that are driven by the serpentine belt. First is the alternator. That’s the device that makes electricity to power the vehicle and recharge the battery. Then there’s the air conditioning compressor that makes cool air for you while you're driving around Logan Utah in the summer.

The power steering and power brake pumps are driven by the serpentine belt in most vehicles. Those pumps make the pressure that assists your steering and braking.

In many vehicles, the water pump is driven by the serpentine belt. The water pump is what circulates the coolant that protects your engine. In some cars around Logan Utah, the water pump is driven by the timing belt.

The radiator cooling fans on some vehicles are also driven by the serpentine belt. Some have separate electric motors. That’s really a lot of work for one belt.

But modern engine design has a single belt that snakes around the front of the engine and drives most if not all of these accessories. Serpentine belts do a lot of work, but they’re tough and can last for thousands of miles.

Just how long will they last? That’ll vary for each individual car in the Logan Utah area. Your manufacturer will have a recommendation for when it should be changed, but it could need it sooner. The good news is that a visual inspection can reveal a belt that’s getting close to failing.

Import Auto can look at the belt: if it has more than three or four cracks per inch it needs to be replaced. A deep crack that’s more than half the depth of the belt - replace. Frayed, missing pieces, a shiny glazed look? It’s out of there.

What’s involved in replacing the belt? First the old belt is removed. Then a new one is fitted around all the pulleys for the accessories and the drive. There’s a special pulley called a tensioner.

This pulley is mounted to the engine block with a spring loaded arm. Its job is to apply the correct amount of tension to the belt to keep it from getting loose and maybe slipping off. Because the spring in the tensioner pulley wears out, AutoNetTV recommends replacing them at the same time as the belt. It just makes sense.

What are the warning signs that there’s a problem with the serpentine belt? You may hear a squealing sound from under the hood when accelerating around our Logan Utah streets. A loose belt might give you a slow, slapping sound.

What do you do if your belt breaks? If you’ve actually had that happen on our local Logan Utah freeway, it can be a little scary. Often the first thing you notice is that you have no power steering or power brakes. Don’t panic – you can still steer and brake, but you’ll have to do the work. It’ll be harder to steer and you’ll need more time and effort to stop, so plan accordingly.

Your dashboard will light up will all kinds of warnings. You’ll see a warning about your cooling system if you have a water pump that’s driven by the serpentine belt. This is very critical because without your cooling system working, your engine will overheat. If you don’t stop you’ll have massive engine damage, maybe to the point that you need a new engine. Pull over as quickly as you safely can. Open your windows and turn the heater on full blast to provide a little engine cooling and pulled over as soon as possible.

The battery light will come on because the alternator isn’t working. If your car’s water pump isn’t driven by the serpentine belt, you’re not in danger of overheating so you can drive a little further if necessary. But the battery will run down to the point where the car won’t run and will just shut off. You don’t want that to happen while you’re driving in our local Logan Utah traffic.

Remember, this does not have to happen if you replace your serpentine belt on schedule. Ask your technician at Import Auto to check your belts and hoses from time to time so you can take care of them if they need to be replaced prematurely.

Import Auto
502 West 1400 North
Logan, Utah 84341
435-752-1246

Posted in the Maintenance category


What To Do In Case Of An Accident in Logan

Posted May 8, 2012 10:29 AM



Screeching tires, crunching metal – it’s an accident! If you’ve ever been in a car accident in Logan, even a minor one, you know how upsetting it can be. It’s hard to think straight and know what to do.

Let’s review what you should do in case of an accident:

When an accident occurs, you should always stop. Leaving the scene of an accident in Logan is considered a crime - even if it’s not your fault. And hit and run penalties are fairly severe, possibly resulting in steep fines, loss of your Utah driver’s license or even jail time.

Your jurisdiction may require that you try to help someone who is injured by calling for help or performing first aid if you are able. Warn other Smithfield and Brigham motorists by putting out flares, using your flashers or lifting your hood. Call Logan emergency services as soon as possible. Tell the operator if medical or fire help is needed.

Always file a Logan police report. It’s tempting to skip this if everything seems to be ok. But without a police report, the other guy can say whatever he wants about the accident later, and you’ll not have an objective report to help defend yourself. Discuss the accident only with the police. Emotions are strong after an accident and we naturally want to talk about it – don’t. Never admit fault or guilt to anyone including the police officer. Sometimes we may feel at fault, but in the eyes of the law, the other guy is responsible.

Truthfully give the officer the facts: such as "I was going thirty miles an hour" not "I wasn’t speeding". Remember, anything you say to the officer or anyone else can be used against you.

Also get the officer’s name and ID number and ask where you can get a copy of the accident report.

Get the facts on the driver and owner of the other vehicle:

  • Name
  • Address
  • Phone number
  • Date of birth
  • Driver’s license number and expiration
  • Insurance information

Also take down a description of the other Logan vehicle, license plate and vehicle identification number. Most Utah auto insurance companies don’t record license plate numbers, so the VIN number is the best way to track the vehicle.

Ask witnesses, including passengers, to wait for the police. If they can’t wait, ask for contact information and request that they write a brief description of what they saw. If someone refuses to leave their name, write down their license plate number so the police can track them down later if necessary. Always call your insurance agent or your insurance company. Call or see a physician if you think you may have been injured. For vehicle repairs, call Import Auto at 435-752-1246

Contact Import Auto to learn more about what do do in case of an auto accident.
You can find us at:
502 West 1400 North
Logan, Utah 84341
Or call us at 435-752-1246

Import Auto and AutoNetTV hope that you never have to use this information and wish you happy Logan travels.


Posted in the Automotive News category


Busting Automotive Myths In Logan Utah

Posted May 1, 2012 10:01 AM



Myths passed around our Logan Utah community start with a grain of evidence and are then built up with a lot of imagination and very elastic logic. And the internet is a breeding ground for automotive myths. Some bloggers recall the Subarus of yesteryear and declare their modern decedents to be virtually maintenance free and that anyone who says otherwise is out to rip you off.

To get the truth about auto myths you hear around the Logan area, come over to Import Auto.
You'll find us at 502 West 1400 North, Logan, Utah 84341.
Give us a call at 435-752-1246 to make an appointment for your next auto service.

Let's examine a couple of the more popular rants and look at the truth behind them.

The first one is that the chassis no longer needs lubrication for suspension, steering and the driveline. They declare that anyone who has charged you for lubrication is a charlatan.

The truth on which this myth is based is that many new cars come from the factory with sealed joints and cannot be greased. However, there are still some grease points on many cars around Logan. A grease fitting may have been installed in conjunction with a repair. And most trucks and truck-based SUVs driving in Logan still require chassis lubrication. This is because they are more heavy duty and proper greasing is still required to keep them going.

Another common rant you'll hear around Logan is that modern cars don't need tune-ups. That depends on your definition of a 'tune-up', which has changed as technology has progressed. Before engine control computers, electronic ignition and fuel injection, a tune up meant replacing mechanical parts that wore out. Import Auto would manually adjust fuel and air mix and timing. When these adjustments were off, spark plugs would foul and need to be replaced.

This definition just doesn't apply to modern vehicles. Service centers like Import Auto generally consider a tune-up to be the major service visit, recommended by your manufacturer, every 30,000 miles or so.

Of course you can't lubricate a sealed joint. Of course you can't adjust a carburetor if your car doesn't have one. You probably don't need to change spark plugs every year if your manufacturer says they can go 30,000 miles. What are these bloggers getting so worked up about?

The danger with these modern-day myths, is that they prevent people in our local Logan community from taking care of the routine preventive auto maintenance that manufactures recommend. Check out this partial list of things you still need to do to take care of your car. How many of them are really any different today than they were 20 or 30 years ago?

Oil change, cooling system service, transmission service, tire balancing, tire rotation, wheel alignment, suspension service, power steering service, proper tire inflation, brake service, differential service, battery maintenance, engine air filer, PCV valve, breather element, fuel filter, belts, hoses, timing belt, windshield wipers . . .

You get the picture. Your Subaru is still a machine that needs to be maintained. And, hey, your service advisors at Import Auto have always adapted to keep pace with automotive technology. Next time you come across an angry voice about your car care, talk to your Logan service advisor at Import Auto, or do some research of your own.


Posted in the Maintenance category


Shocks and Struts For Logan Bumps and Bounces

Posted April 25, 2012 9:40 AM



If you're like most of us in Logan, you want your car to handle well. That's the job of your suspension system.

There are different types of suspension systems, but they all work on the same basic principles. First, there are the springs, which bear the weight of the car. The most common springs are coil or leaf - although we see air springs and torsion bars more often. The springs do most of the work.

Visit our Logan location for an inspection of your suspension.
Import Auto
502 West 1400 North
Logan, Utah 84341
435-752-1246

But if all you had were springs, your vehicle would be bouncing around like a bobble head. That's where the shocks come in. They control the rebound of the springs and smooth out the up and down motions. They also keep the tires on the road, and you in control. Some Subarus use struts. Struts are a combination of shocks and springs, together in a more compact system.

Shocks wear out slowly over time, so it's hard to notice when they get badly worn. One way to tell is to look for an uneven, cupping wear on your tires. If the shock or strut is leaking fluid, it needs to be replaced. If your car feels floaty in turns or if the front end dips a lot when you stop, it is time to get your shocks checked. Your owners' manual will tell you when your shocks should be changed - it's usually between 15,000 and 30,000 miles or 24,000 and 50,000 kilometers .

When you replace a shock, be sure to replace all four. Then your car will have an even suspension and will handle much better. Talk with your service advisor about how you drive. No, not your traffic violations, but how often you carry heavy loads, tow a trailer or drive in rough terrain. If you do a bunch of that, you'll need a heavy duty shock.

Regular shocks use hydraulic fluid and air as their dampening system. Premium quality shocks and struts use compressed nitrogen gas instead of air. Gas shocks don't get air bubbles that affect the performance of regular shocks. If you do a lot of high performance driving, off-roading or just want added comfort and control, think about getting premium gas shocks or struts.

Replacing your struts may take your car out of alignment, so be sure to get an alignment at the same time. So, to smooth out the bumps on the road of life, change your shocks and struts when they need it.


Posted in the Shocks & Struts category


Get Where You're Going With Power Steering Service In Logan

Posted April 17, 2012 9:41 AM

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Today we're going to talk about power steering service in Logan. If you took an informal poll around Logan you'd probably find that most have never heard of power steering service. That's not surprising. Even though power steering is standard on every vehicle, most people in Logan aren't aware that it needs periodic service.

If you're younger than a certain age, you've probably never driven a car or truck without power steering. To get an idea of the difference; if you've ever cut a board with a hand saw, you know it's a lot of work. Using a power saw is easy-peasy by comparison.

Without power steering, your arms have to do all the work to steer the wheels, and that's hard, especially around downtown Logan. That's why old cars had such big steering wheels; to get enough leverage to steer.

Steering Most vehicles in Logan have a hydraulic power steering system. The serpentine belt from the engine powers a pump. The pump pressurizes the power steering fluid. This actuates a hydraulic cylinder that provides power to help steer.

Some vehicles in Logan use an electric pump to pressurize the fluid rather than a belt driven pump. We're also seeing vehicles with electric motors providing the power assist, not using power steering fluid at all. We'll see a lot more electric systems as more hybrids and electric vehicles hit the market.

At least for now, the vast majority of power steering systems use power steering fluid that needs to be serviced. The fluid needs to be changed for a couple of reasons. For one, it attracts moisture. Water has different hydraulic qualities than power steering fluid, and that makes a difference in steering performance. Water is also corrosive and can damage power steering components. The fluid also just gets dirty and needs to be changed. Removing the old fluid and flushing out the system gets rid of dirt and deposits. The clean, fresh fluid lubricates and provides better corrosion protection.

So ask your Logan service advisor at Import Auto or check your owner's manual to see when power steering service is recommended. It'll extend the life of your power steering components.


Posted in the Steering category


Service Center Standard and Procedures

Posted April 10, 2012 2:00 PM



All pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget important steps. It is also how you can assure a predictable outcome.

That is why Hyrum and Smithfield automotive service centers have procedural standards for each service they perform. Technicians are trained step by step. And they perform the procedures step by step, the same way each time. By training to procedural standards, centers can assure a quality outcome. The job is done right every time and you are happy with how your car performs.

Each company trains its technicians to standards. The industry as a whole is very committed to standards of excellence and encourages individual service center operators to apply them to every vehicle they service.

An example is how service technicians grade problems and communicate their recommendations. If a technician tells you that a repair or replacement is required it must meet the following criteria:

  1. The part no longer performs its intended purpose
  2. The part does not meet a design specification
  3. The part is missing

The technician may suggest repair or replacement if:

  1. The part is close to the end of its useful life - just above discard specifications or likely to fail soon
  2. To address a customer need or request - like for better ride or increased performance
  3. To comply with maintenance recommended by the vehicle's manufacturer
  4. Based on the technician's informed experience

Here are some examples:

An exhaust pipe has rusted through and is leaking. Replacement is required because the part has failed. If the pipe were rusted, corroded or weak, but not leaking, the technician may suggest it be replaced because it is near the end of its useful life and replacing it now may be more convenient for the customer.

Suppose a customer wants to improve his car's handling, but his shocks haven't failed. The technician may suggest replacement of the shocks to satisfy the customer's wishes.

Under these guidelines the service center must refuse partial service of a required repair if the repair creates or continues an unsafe condition. Let's say a customer has a cracked brake rotor. This is a dangerous condition that must be repaired. If the customer does not want to replace the rotor, but instead just wants new brake pads installed, the shop must ethically refuse the partial repair. That can be an upsetting conversation, but understanding that service centers operate under service standards and procedures is comforting. You want your service to be done right and to have confidence in your technician's recommendations.

The automotive service industry and Import Auto want the best for you and for you to keep coming back. AutoNetTV is committed to providing automotive maintenance information to help you be confident in your service decisions.


Posted in the Service Standards category


Another Couple of Years: Making Your Vehicle Last At Import Auto

Posted April 5, 2012 2:50 PM

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A while back, the Cash for Clunkers program was all over the news. Logan people could trade in their old vehicle for a new one that got better fuel economy and receive a government rebate.

A lot of Logan motorists had so-called clunkers that they wanted to keep. They’re good commuters, grocery getters or toy haulers. They enjoy that fact that they’re paid off, or soon will be. They would gladly like to keep their Subarus for 200,000 miles or more – as long as it’s economical to do so.

There are plenty of Logan drivers whose vehicles are running after 150,000 or 200,000 miles. We can learn from what they’re doing to keep our own Subarus on the road in Utah.

Logan drivers of high-mileage cars often report a common denominator of never skipping an oil change. Another Couple of Years: Making Your Vehicle Last At Import AutoThat may sound a bit unsophisticated, but it’s really not. First off, oil is the life blood of your Subaru's engine and it needs to be clean to properly lubricate. Skipping oil changes leads to clogged oil filters and sludge that can damage your engine.

There’s another reason why the scheduled oil change is so important for Logan car owners. It’s simple – a Import Auto professional is going to be looking at your car. All of your fluid levels will be inspected and topped off so they won’t get so low that damage can be done. If there is a significant fluid loss, let’s use brake fluid as an example, your Import Auto technician can look for the cause of the loss and find the problem before it leads to an accident or costly repair.

Your Import Auto advisor will also visually inspect your Subaru for worn belts and hoses, uneven tire wear, leaking shock absorbers and more. Problems get addressed before they lead to repairs that cost more than the car’s worth.

And your Import Auto advisor will be able to remind you of other services that the factory recommends you get done. Just think of that oil change the same way as you do about going to your Logan dentist for your six month cleaning and checkup. Don’t skip it.

Realistically, things are going to wear out as your Subaru gets older. On the way to 200,000 miles you’ll go through several batteries, probably a couple of alternators and water pumps, a set of shocks and likely some brake rotors.

Of course, these things cost money, but they are far cheaper than new Subaru payments. With proper service at Import Auto and regular inspections, you’ll keep surprise repairs to a minimum and more money in your wallet.


Posted in the Maintenance category


Cooling System Components

Posted March 27, 2012 12:27 PM



Today we want to talk about a very important system in our cars – the cooling system. It’s one of those things that you don’t give much thought to until it fails and then you’re stranded by the side of the road.

Cooling systems fail more often than any other mechanical system – usually because of neglect. Don’t you hate it when something breaks, and you could have done something to prevent it?

The good news is that if you take care of your cooling system it can keep working for the life of your car.

Here at AutoNetTV, we emphasize preventive maintenance services like replacing your coolant according to the factory schedule. But the various parts that make up the cooling system need attention too. The major components of the cooling system are the water pump, freeze plugs, the thermostat, the radiator, cooling fans, the heater core, the pressure cap, the overflow tank and the hoses.

It sounds complicated, but we don’t have to be experts – we can leave that to our honest service technicians at Import Auto. But, having an overview will help us remember to take care of our cooling systems.

Most people would be surprised to know that burning fuel in your engine produces up to 4,500 degrees of heat. And all that heat has to be dealt with. If the heat can’t be drawn off the engine, the pistons will literally weld themselves to the inside of the cylinders – then you just have to throw the engine away and get a new one. That would cost thousands of dollars.

Now the water pump is what forces the coolant through passages in the engine to absorb heat. The pump is driven by a belt that needs replacement from time to time. And the water pump will eventually wear out and need to be replaced. Spending some money on replacing the belts and water pump is much less than the cost of repairing the massive damage that can be done when an engine seizes.

There’s another little part of the coolant system that protects the engine. It’s called a freeze plug. If you remember from high school chemistry, water expands when it freezes. In very cold areas, the coolant can actually freeze when the vehicle is left sitting.

It is hard to believe, but the expanding frozen coolant can actually crack the engine block. The freeze plugs fit into the engine block. They fit tight enough to withstand the pressure of a running engine, but can expand or pop out if the coolant freezes. These little things save a lot of engine blocks.

That brings up a good point. An engine has to work in all kinds of temperatures – extremely hot as well as very cold. How does the cooling system adapt to external temperatures as well as varying operating conditions?

Well, it’s much like the way you keep your house at a comfortable temperature all year round – with a thermostat. The thermostat in your car controls how much coolant flows through your engine. When the engine is cold, it restricts coolant flow until the engine comes up to an efficient operating temperature. Then it starts opening up to move more coolant to keep the temperature within a specified range.

The thermostat needs to be replaced from time to time as well. It’s easy to diagnose a failed thermostat and is fairly inexpensive to replace. We can do this for you at Import Auto in Logan, just give us a call: 435-752-1246. Now we’ve been talking about all this heat we’ve got to get rid of, but haven’t really talked about where it goes. That’s where the radiator comes in. The hot coolant passes through the radiator. Air flows past the cooling fins and cools the coolant.

The radiator has two tanks that hold coolant: sometimes one the top and bottom or one on either side. If you have an automatic transmission, one of the tanks will also contain a second tank that cools the transmission fluid. Large SUV’s and trucks often have a separate transmission cooler. So when you drive around Logan, the air is forced past the radiator. But driving doesn’t produce enough air flow. So the radiator has cooling fans that force fresh air over the radiator. These fans may be powered by a belt or by electric motors.

Now, you also have something called a heater core. The heater core is like a mini radiator. A small fan blows air over the heater core and into the passenger compartment of your vehicle. That’s how you warm your car when it’s cold out.

Next is the radiator cap. With most newer cars around Logan, you never remove the radiator cap, except to replace it. You add coolant through the overflow tank. The radiator cap is also called a pressure cap, because its job is to maintain pressure in the cooling system.

High pressure raises the boiling point of the coolant, so it cools more effectively even in very demanding conditions. That is why you need to replace the cap from time to time. They recommend changing it out every time you replace your coolant.

Coming back to the overflow tank, it is needed because when the coolant gets hot it expands and the overflow holds the extra volume. The tank helps maintain the proper level of coolant and keeps air out of the system. You should never open the radiator cap or over flow tank when the engine is hot. This could lead to serious burns.

What else do we need to do to keep our cooling systems working well? Well, there are the hoses that hook all of these pieces together. They’re obviously very tough to deal with the pressure and high temperatures. But they do get worn. Sometimes they get spongy from the heat. Sometimes they lose their connection to the radiator, water pump, etc. It’s a great idea to have your Logan service center inspect your hoses at least once a year and replace them, if needed, before they break.

Import Auto can help you check your cooling system and make any necessary adjustments or repairs. Give us a call at 435-752-1246.


Posted in the Cooling System category


Serpentine Belt Service At Import Auto In Logan

Posted March 20, 2012 11:35 AM

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If you’ve ever heard a squealing sound under your hood, chances are it was your serpentine belt. Your serpentine belt is a long belt that’s driven by your engine. It winds around several accessories that power important automotive systems in your Subaru. Let’s go over them.

First, the serpentine belt drives your air conditioning system. It spins the compressor that makes the cool air that takes the edge off the summer heat in Logan.

Serpentine Belt Service At Import Auto In LoganNext, the belt powers the alternator
. The alternator creates electricity that’s used by your Subaru’s electrical systems and also charges your car battery. Without the alternator, the battery will go dead in a few miles.

The serpentine belt may also run the pumps for both the power steering (some are electric) and power brakes (some use vacuum boost).

And, on most Subarus, the serpentine belt powers the water pump. The water pump circulates coolant through the engine to keep it within normal operating temperatures. On some Logan cars, the water pump is powered by the timing belt instead of the serpentine belt.

When they understand what it does, Logan drivers realize that if it breaks, it affects a lot of systems. That’s why manufacturers have recommended that it be changed every so often so that it doesn’t fail.

At Import Auto, we can perform a visual inspection of the belt to see if it has any cracks that signal the belt could fail soon. If the belt has more than three or four cracks every inch, has deep cracks that penetrate half the depth of the belt, is frayed, is missing pieces or has a shiny glazed look, it needs to be replaced regardless of age or mileage.

If it has lost a significant thickness, it also needs to be replaced. There’s a special spring-loaded pulley attached to the engine called the tensioner pulley. Its job is to make sure there’s a constant tension on the serpentine belt so that it doesn’t slip. The spring can become worn and no longer provide the necessary pressure to keep the belt tight. At Import Auto, we recommend that the tensioner be replaced at the same time as the serpentine belt.

As mentioned, a squealing sound could be a sign that the serpentine belt needs to be replaced. It may be loose if you hear a slow, slapping sound when idling your Subaru.

All in all, the serpentine belt’s an important part for the function of your Subaru. And it’s not that expensive to replace at Import Auto – so it’s good to do so before it fails.


Posted in the Maintenance category


Before You Leave Logan, Get A Trip Inspection

Posted March 16, 2012 2:35 PM



You know, at Import Auto we get a lot of people asking about how to prepare their car for a trip. That’s a big deal. You could be driving through mountains and deserts in some pretty lonely areas outside of Logan so you may be anxious to know that the car is up to the task and won’t leave you stranded.

You really do need to plan ahead for a major road trip – there are a lot of things to get ready. Where should you start? You could start with the tires. Look them over for tread wear and check to see that they are properly inflated. Take a quick test drive around Logan to see if you can feel any vibrations: are the wheels are in balance? Is the car tracking straight? Is the alignment ok?

Come in and see us for trip inspection.

Import Auto
502 West 1400 North
Logan, Utah 84341
435-752-1246

The next thing is a full service oil change to make sure all of your fluids are topped off and you have fresh oil for the trip. And if your car has over 75,000 miles, you may consider putting in the high-mileage formulation to clean harmful sludge deposits in the engine. You may also need a new PCV valve and an engine air filter.

How about your transmission and brakes? Have you had your transmission and brakes inspected in the last six months?

How are your wiper blades? There’s nothing like not being able to get rid of the bug juice on a long road trip away from Logan.

Check your owners’ manual for any other recommended service and have Import Auto do the multi-point inspection before you head out.

Consider also having the coolant system serviced – you want to stay within the manufacturer’s recommendations. If you’re towing a trailer you’ll want to be keep in mind that you’ll be going a long way under severe conditions.

A lot of folks overlook severe conditions like towing, or summer heat, or driving on dirt roads. Plan ahead for your next road trip – we want you to get there and back.


Posted in the Maintenance category



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